The best thing about running I Loves The 'Diff and doing the Taffywood lark is when we get to meet and speak to lots of people who share our passion for Cardiff and/or Wales.
We try our best to provide a great service to our valued customers – here's a few of the comments from the many of you who've emailed, written and tweeted. We look forward to chatting with you – please use this address:
"Just wanted to say a big thank you for the bespoke heart print. Lisa absolutely loved it, so big Brownie points to me."
Jonathan (November 2018)
"Thank you so much for delivering the print to me today. What amazing service plus it’s absolutely perfect."
"Your Taffywood mugs are great. I received the Apocalypse Now In A Minute as a present last year. I'm now busy giving them to other ex-Cardiff friends as they always get a laugh!"
"Just received our Cardiff 'eart poster – it's lush! The poster was very well packed. This is the third item we have ordered – once more great service. Diolch yn fawr."
Brian and Lyn
ENGLAND (FORMERLY LLANRUMNEY & ST MELLONS)
"I loves the t-shirt – Ninian blue is such a fab colour and I have been parading my bag around, though no one in Portsmouth seems to notice... Great doing business with you and hope to do so again in the near future."
PORTSMOUTH (ORIGINALLY FROM TONYREFAIL AND WHO STUDIED AT CARDIFF)
"My father-in-law was in tears when he saw it and what was written on it. Both them couldn't stop looking at it. It was very emotional. Thank you so much once again, the heart is amazing."
Hilary, who had us create a bespoke heart for her in-laws' wedding anniversary
"Long may you continue and expand. ... Keep up the good work – you have made many people smile & that can't be a bad thing."
"I love your website – it's proper funny. Keep it up. You're the go-to place for all the Welsh side of my family's presents now."
"Many, many thanks for your astonishing service. I can't thank you enough and the emergency Welsh cultural aid will be winging its way to Texas tomorrow. Keep up the good work and once again thank you."
Ian (who needed his mugs immediately in order to a postal deadline)
"Thank you for all your hard work. The guests loved the table names and we had a fantastic wedding day."
Alys the newlywed who had Taffywood table signs at her Brecon wedding
"Great to finally meet you in person [thumbs up emoji] Both of our I Loves The 'Diff goodies are absolutely brill [smiley face with hearts for eyes emoji] Diolch yn fawr iawn!"
@JanSioned on Twitter (obvs)
"Just wanted to thank you for the amazing [personalised] Cardiff Heart. It was just what I had wanted and my husband loves it too. Thanks for delivering it as well. Hope business goes well this year."
"Thank you for the personal delivery, and the car sticker. So thoughtful of you to include a mug mailer too as I do want to post the mug to a friend. Thanks for the great service."
"Mornin' to everyone at I Loves The 'Diff. I loves my stuff! Thanks for the friendly service and speedy delivery. You lot are great, I won't lie to you. I'll defo be ordering again soon."
"I think your website, company's attitude, and service is fantastic."
"Thank you for your exceptionally fast and secure delivery of my mug. It did take me about 15 minutes to break into the parcel but I was delighted with the contents. I love your stuff. "
Thank you so very much....birthday pressies were very gratefully received!
Thanks again for going 'that extra mile' :)"
"I must say that I am very impressed with 'The 'Diff's' package - your excellent products, your informal and clever/witty 'Wenglish' style, all combined with a professional and efficient service. A great example to other businesses - well done."
UP BRECON WAY
"I just wanted to say a big thank you for ensuring my Cardiff Heart arrived to me as specifically requested, I am impressed by the personal service and it was appreciated. I love the print, it's great quality."
"I just opened the framed Cardiff Heart. I love it! Thank you. Can I order another one exactly the same please?"
"Lovely Cardiff Rain and clothing just arrived in perfect condition and I am delighted! Thank you so much."
Pat is an English teacher in Sicily and wanted a lot of Welsh rain water for her class!
"Keep up the great work...your @ilovesthediff Twitter feed is a daily dose of Cardiff in Bristol and is always welcome!"
"The Cardiff Underground posters were a real hit with both sons who now live away. They will both have pride of place in their respective abodes."
"It's so great to come across a local Welsh business getting everything so right. Keep up the great work :)!"
Elinor lives away so needed her mam's birthday present gift-wrapped
"The Cardiff Heart framed print arrived in Portugal – and they love it! Thank you so much. It was worth all the effort."
"I Loves the 'Diff is an iconic brand in Cardiff, and their fun, unique and 'different take on all things Cardiff has over recent years been a brilliant addition to the Cardiff Half Marathon. We're happy to have had them be a part of our event."
EVENTS AND COMMS COORDINATOR, RUN 4 WALES
"Just wanted to say a quick thank-you for my Cardiff Hearts. I'm very pleased but can't show off on Twitter as one's for my sister – she'll be jealous and go buy one!"
"Just received my Cardiff cards - they're great and the speed of delivery is epic!"
Jennifer (October 2014)
"Just to say I love my print and the frame and it looks lovely hanging in my hall. Thanks very much."
Catherine wanted a bespoke size Cardiff's Lush print, framed
CUSTOMER COLLECTED FROM 'DIFF HQ
"I am overwhelmed and over the moon with your outstanding customer service, not to mention the sublimely clever underground map! I ordered my posters late last night (a Sunday to boot) hoping they would arrive within a week...and they were delivered today LESS THAN 24 HOURS LATER! Tidy!"
"Many many thanks for coming around last night to sort our order out, it was really much appreciated. ... You have some fantastic ideas and it's great to see them being delivered so well."
"Thank you so much for your all your help in getting the prints to me so quickly today. I really appreciate that you delivered the posters within a few hours of ordering. What a fantastic service. I look forward to ordering more from your great website soon."
"Fab! This is good customer service!"
"This t-shirt rocks."
"Many thanks for the spiffy new hoody. I wore it into work today and was the envy of every venues assistant. Good work!"
Gareth BD (Sent via Twitter, @themightybuch)
"T-shirt arrived today - cheers mate, it's perfect!"
"[It] made my day finding out about and reading your website - fab'lous. Just ordering a tee for our baby girl."
"I live in L.A. and only discovered your site when my sister sent me a Cwtch-22 card - love it! All the film titles cracked me up."
Christopher Monger, director of The Englishman Who Went Up A Hill But Came Down A Mountain
"I absolutely love the tee!
I'm a Cardiff girl living in Somerset, and I just love winding up locals with it!"
"I Loves it! I'm wearing it today and I'm causing quite a stir!"
"Your products are excellent."
NORFOLK, ORIGINALLY ELY
"Just wanted to say thank you for sending the exchange top through before receiving my purchase back so I got it in time for Christmas. Top customer service :)"
"Thanks for your prompt reply, much appreciated. Good luck with everything, you now have another loyal fan!"
"I love the website - those film and book titles crack me up! I lived in the 'Diff for many years and I loves it with a vengeance."
"We're now getting used to the hoots of laughter coming from the corner of the shop where we put your cards."
Julie, manager at Paperweight card and gift shop, Wellfield Road
"Fair play ur service has been wicked n ur t shirt is amazing. Can feed back b left on your website?! I'll b leavin some :)"
Sarah, whose internet service provider must charge her by the character
"I absolutely adore your t-shirts."
"Everybody we have shown our sample of 'Apocalypse Now In A Minute mug to thinks that it's brilliant - not just the quality but the idea behind the series too."
"I love the website - it's fab!!"
"We are especially enjoying people walking past the window and laughing... They bring such joy."
Chris Havard, Havard & Havard, writing about Taffywood cards
"Keep doing it"
Peter Finch, poet and author
"Fair dooze, you've got a great product there!"
"Thanks for your help. We will definitely be buying more from you in the future as the service and quality of goods has been wonderful."
"Wow, that's great service, came home from work to find the replacement t-shirt here having been hand delivered, thanks, I only put the other one in the post yesterday!!
Really pleased with the new one, reckon it will go down a treat."
"Every one of the hol-polloi there were REALLY impressed with your contributions. A brilliant advert for our city. Da iawn."
Tony attended the opening of the Cardiff story at the Old Library and "even shook hands and chatted with HRH the Duchess of Cornwall" who, he sadly confirmed to us, despite being yards away, was not shown our display as part of the BigLittleCity art show.
"Elaine got her mug today and texted me to say 'I loves it'. Awesome!"
"We at Cardiff Castle love your cards!"
"Your new greeting cards are BRILLIANT."
EDITOR, CARDIFF LIFE MAGZINE
We look forward to hearing from you too.