T-SHIRTS KIDS & BABY TEES HOODIES/TOPS 'DIFF KEY RINGS 'DIFF MUGS BADGES & STICKERS
TAFFYWOOD CARDS TAFFYWOOD MUGS POSTERS BAGS & BACK PACKS APRONS – NEW! UNDERGROUND MAP
CARDIFF'S LUSH CARDIFFORNIA A CARDIFF HEART 'DIFF FROM ABOVE MORE STUFF YOUR BASKET

 

 

DELIVERY INFO

ALL YOU NEED TO KNOW ABOUT GETTING YER HANDS ON OUR STUFF!

 


This page offers info on postage, returning or exchanging an item, and buying overseas postage top-ups.

  • Need something at short notice? Drop us an email (see bottom of page).
  • We don't as yet have shop, but we have many stockists and you can collect from our Roath HQ by appointment. Please note: clothing is available only directly from us.
  • Orders are sent by First Class mail, or delivered locally by us at our discretion. Framed posters beyond Cardiff sent by courier.
  • If buying items for delivery overseas, please add extra postage, below.
  • Due to popular demand, we are now able to send framed posters to any address in the UK (or mainland Europe – email us).
  • Our framed poster local delivery service includes all of Cardiff, Pontypridd, Caerphilly, Penarth etc (we're pretty flexible, see) but if in doubt (Gorseinon, say, is definitely pushing it), please email us.
 

 

 

Change of heart? We have a 'no fuss' returns policy

  • We're confident you'll be happy with your I Loves The 'Diff or Taffywood product, but we offer customers a full refund on unwanted items returned to us in pristine condition within 15 days.
  • If an item reaches you damaged or faulty, we'll swap it for a new one and pay the postage for the item to be returned.
  • If your garment doesn't fit, simply get in touch. We even do doorstep swaps within Cardiff.

We don't think we can say fairer than that, like. Please email us for more information or to discuss a problem.

Change your order
Need to make a change to an order you have placed? Dim problem. If you are concerned about your order or need to alter it or the delivery address, just drop us a line on the ol' email. If we've yet to despatch it we will do everything we can to help.

 

Is it a surprise?
Our parcels sometimes carry an I Loves The 'Diff logo or other promotional decal in order to waste stationery and advertise ourselves to indifferent postmen.

Please note, we don't do this at Christmas.

 

 

Overseas postage top-up
We've sent t-shirts, hoodies and mugs all over the world, and assuming the continued accuracy of the scales at Albany Road Post Office, it's surprisingly cheap to do so.

Standard airmail is just £3 per t-shirt, mug, or poster, and it costs £7 to send a hoodie worldwide, so if you are wanting to have a tee or hoodie despatched to you or a friend or family member in an exotic location, please pay for the extra postage using the form below. For other items, please drop us an email.

Please choose garment / price
 

After you buy using PayPal
Once you purchase from our online store using PayPal, you will receive an email from PayPal confirming your order. This acts as your reciept of payment from us too. We will not send you a separate email as we don't want to needlessly fill up your inbox. Too posh to Paypal (maybe you're from Cyncoed)? Drop us a line and we'll sort something else out.
Gonzalez is a Welsh name, you know?
Though it's not unknown for some local orders to be delivered the same day as purchase (our PB is 57 minutes), it's an exception rather than the rule. The majority of orders are mailed standard first class within 5 days, however please allow 14 days before you start to panic. If time is of the essence and you need your I Loves The 'Diff or Taffywood item in a hurry, just email us and we can discuss a hand delivery (if you're in the 'Diff) or arranging Special Delivery.
 

Say hello!

Customer helpline: 07968 44 55 62 (email is still best, mind you)

Returns should be sent to us at:
Keeping Customers Happy Dept
Tiger Bay Trading Ltd
51a Wellfield Road, Roath
Cardiff CF24 3PA

Please note, at present we do not have a shop (though we have many stockists, listed here), and appointments at our HQ can be made by prior arrangement only.

 

I Loves The 'Diff and the I Loves The 'Diff Logo, Cardiffornia, Taffywood and Cwtch-22 are Trademarks of Tiger Bay Trading Ltd. Website and its contents Copyright © 2014 Tiger Bay Trading Ltd, coming to you live and direct from the People's Republic of Roath. All rights reserved. Safe as.